Terms and Conditions

1. Acceptance of Terms

By accessing or using the services provided by Bitsia IT Solutions ("Bitsia", "we", "our", or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

Bitsia IT Solutions provides web development, graphic design, internet marketing, mobile application development, and related IT consulting services. The specific scope of services for each engagement is defined in a separate Statement of Work or project agreement signed by both parties.

3. Client Responsibilities

Clients agree to provide timely feedback, necessary materials, and access required to complete the project. Delays caused by the client may result in adjusted timelines and, where applicable, additional fees. The client is solely responsible for the accuracy and legality of all content they provide.

4. Payment Terms

Payment terms are specified in the individual project agreement. Unless otherwise agreed in writing, invoices are due within 14 days of receipt. Late payments may incur a monthly interest charge of 1.5% on the outstanding balance. Bitsia reserves the right to suspend work on a project if payments are more than 30 days overdue.

5. Intellectual Property

Upon receipt of full payment, the client is granted ownership of the final deliverables as specified in the project agreement. Bitsia retains the right to display the work in its portfolio unless the client requests otherwise in writing. All third-party assets (fonts, stock images, plugins) remain subject to their respective licenses.

Any proprietary tools, frameworks, or methodologies developed by Bitsia and used in the project remain the intellectual property of Bitsia.

6. Confidentiality

Both parties agree to keep confidential all non-public information exchanged during the course of the project. This obligation survives termination of the engagement for a period of three (3) years.

7. Warranties and Disclaimers

Bitsia warrants that services will be performed in a professional manner consistent with industry standards. We do not warrant that our deliverables will be error-free or uninterrupted after delivery. All other warranties, express or implied, are disclaimed to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Bitsia's total liability for any claim arising out of or related to our services shall not exceed the total fees paid by the client in the six (6) months preceding the claim. In no event shall Bitsia be liable for indirect, incidental, special, or consequential damages.

9. Termination

Either party may terminate an engagement with 14 days' written notice. Upon termination, the client shall pay for all work completed up to the termination date. Bitsia will deliver all completed work product upon receipt of final payment.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in the jurisdiction where Bitsia IT Solutions is registered.

11. Changes to These Terms

Bitsia reserves the right to update these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms. We will make reasonable efforts to notify existing clients of material changes.

12. Contact

For questions regarding these Terms and Conditions, please contact us through the contact form on our website.